Privacy Policy
Last updated: February 15, 2026
Welcome to TakTak Delivery. We value your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application and services.
1. Information We Collect
We collect the following types of information to provide and improve our service:
- Personal Information: Name, phone number, and email address (used for account creation and order contact).
- Location Data: We collect your precise location to facilitate delivery services, track driver progress, and verify delivery addresses. This may occur in the background for drivers.
- Device Information: Device ID and Firebase Cloud Messaging (FCM) tokens to send you order status notifications.
- Order History: Details of the products you purchase and the restaurants you interact with.
2. How We Use Your Information
- To process and deliver your orders.
- To communicate with you regarding order updates (via Push Notifications or Phone calls).
- To improve our app functionality and user experience.
- To ensure the safety and security of our services.
3. Location Information
TakTak Delivery requests access to your location.
- For Customers: To pinpoint your delivery address on the map.
- For Drivers: To navigate to the restaurant and customer, and to allow customers/admins to track the delivery in real-time.
4. Third-Party Services
We use the following third-party services which may collect information used to identify you:
- Google Firebase: For authentication, database, and analytics.
- Google Maps API: For location services and navigation.
5. Data Retention and Deletion
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to request the deletion of your account and data at any time by contacting us or using the "Delete Account" option within the app profile settings.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@taktakdelivery.com
- By visiting this page on our website: taktakdelivery.com